"å™—", the netizen "liqi000123" home 37-inch Skyworth LCD TV screen suddenly split, is it external damage or TV quality problems?
Skyworth TV bursts on time
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When LCD TVs gradually replace CRT TVs, TVs will basically not explode, because LCD TVs are internally weak and hardly explode. Instead, the screen is broken, the motherboard smokes, and the TV black screen.
A few days ago, our ZOL "Letters and Visits Office" received a complaint from the netizen "liqi000123", saying that its home 37-inch LCD Skyworth LCD TV, when watching TV on the evening of February 7 this year, suddenly "å™—" the screen Burst, the screen protruded from the middle and lower position, the image also took a picture, but fortunately the TV did not hurt people, so contact Skyworth's after-sales, but the other party said that this is caused by external forces.
The following are related complaints from netizens:
User complaint
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The author has learned that the TV shop of this netizen was purchased in December 2007, and it has been three years and two months since the problem occurred on February 7 this year. This has just appeared in the warranty period of about two months. The phenomenon of "explosion screen" made the netizens very angry. But what disappoints him even more is that Skyworth said after sales that this phenomenon is caused by external forces, not the problem of the TV itself, and the after-sales personnel said that it has passed the three-year warranty period and does not give warranty.
Netizens said that although this TV was purchased at more than 8,000, but now the same model is more than 3,000. According to the after-sales personnel, if a new screen is changed, it will take more than 2,000. The dispute is unsuccessful. The netizens have to ask for help. Help with the solution.
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